It can fix the compatibility issues with newer systems and security patches. Any suggestions? I used that to connect the two split VGA to the monitors to the HP VGA port. When Windows opens, it should find the monitor (s) using Windows Plug and Play process. old work Dell laptop windows 10 to Acer monitor IS working. Right click your start button and go to device manager. I am currently connected to a VGA monitor (AOC-E2752VH) and am trying to connect a ASUS VE228H via DP and HDMI). No KVM switches and docking stations are not the same, they don't work as the same, >>>>> HDMI Splitter Adapter Cable - HDMI Splitter 1 in 2 Out, It gives you SAME contents ob BOTH screens. It provides a 100% sRGB color space designed for an eye-catching visual experience, whether you're a heavy streamer or a hobby gamer. Click on the Start button to open the Settings window. I'm trying to connect a ASUS monitor to the HDMI port. Turn on the computer and repeatedly press F10 until the BIOS Setup Utility opens. If Duplicate not working, choose "Extend". . Check documents on compatibility, FAQs, upgrade information and available fixes. The refresh rate can be changed by altering your monitors frequency. I am trying to connect a second monitor (Asus VG245). Reply (1) I have the same question Tags (2) So, if the newer update is causing unseen problems in your system, rolling back your driver install can help solve the problem. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Step 3: Scroll to the Multiple displays section and tap the Detect button. Once connected, your laptop may automatically switch. thaat's what it looks like. Type devmgmt.msc in the box to prompt the device manager to open. Confirm the monitor is turned on. It has been a while since anyone has replied. I've. Reinstalling a graphics driver deletes the installers temporary files (which will not harm your system in any way from your system. I see theASUS VE228H has HDCP support, that sometimes will complicate things if the handshake between the PC and monitor is not completed successfully. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Power and connectivity issues If the computer turns on with the monitor plugged in but the monitor could not be detected, a good first step is to examine monitor cords and connections. To do so, follow the steps shown below: By using this site, you accept the Terms of Use and Rules of Participation. He also enjoys watching movies and traveling. The opinions expressed above are the personal opinions of the authors, not of HP. In particular you enable/disable the external VGA port with Fn+F4 on the HP Elitebook. Save my name, email, and website in this browser for the next time I comment. Check if the cable youre using to connect the second monitor works properly. Setting up dual monitors in Windows is undoubtedly a cool way to improve your computing experience. By using this site, you accept the. Your machine could be one of the following machines, https://support.hp.com/au-en/product/hp-17.3-inch-laptop-pc-17-cp0000/2100371514/product-info, For example : HP Laptop 17-cp0001ca. By using this site, you accept the. to the new external display or you may be required to press. The opinions expressed above are the personal opinions of the authors, not of HP. Simply, follow to steps below to do so. Reinstalling a graphics driver is even known to make your system faster and smoother. The opinions expressed above are the personal opinions of the authors, not of HP. What cables should i be using to setup dual monitors for this PC? . Is that the same as a docking station? If that test is successful, then verify that the DP to HDMI is working by testing with another HDMI display IE: A TV or an different monitor. Ask the community. HP EliteDesk 705 G1 Desktop Mini PC ; HP EliteDesk 705 G1 Microtower PC ; . Use the monitor's built-in controls and select the correct input port. See if this fixes the issue. May 12th, 2011 at 4:45 AM. Check the signal cable. Click on the Detect button to manually detect your second monitor. Check if there's a second monitor, if not, keep precede the following steps. vga splitter just splits the actual display, you will just be able to duplicate with a splitter, you can use display cable and vga cable for dual monitors. HP Elitedesk 800 G1 SFF, Intel Core i7 4770 CPU @ 3.40GHz 3.4 GHz with Intel HD graphics 4600, 1 x VGA 2 X Displayports. Thank you for the reply. To use a wireless display, follow these steps: A graphics driver determines how your system interacts with your graphic component. Typing "prooject to external monitor" in Win10 and selecting extend or dup has no impact either. Although, this laptop does have another USB port that didn't work with the HDMI to USB adapter, so I got the HDMI to USB-C (since I like that style better). HP EliteDesk 800 G1 DM dual monitor setup, First Time Here? Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Configuring the monitor. Attaching an external monitor to the 850 directly to the notebook or via a docking station is normally problem free. This is the cable (that works just fine with my work Dell laptop and my old ASUS laptop): HDMI Splitter Adapter Cable - HDMI Splitter 1 in 2 Out HDMI Male to Dual HDMI Female 1 to 2 Way for First Time Here? By using this site, you accept the Terms of Use and Rules of Participation. Turn on the computer. Laptop isn't detecting 2nd monitor via HDMI. Didn't find what you were looking for? I received an HP Elitedesk and EliteDisplay E243 to be able to work from home. Follow the steps below to do so: There is a feature on Windows that lets you select the projection mode for the second screen connected. I do have a KVM switch. Press the Down Arrow key to select Hardware Power Management, and then press Enter. If none of the above work - download a video driver directly from Intel, delete the HP driver and install the Intel one If THAT doesn't work, try a different brand/model monitor and/or replace the laptop with a newer model with better video. I'll get the cable you suggest and will try tomorrow. ASUS was / is working via HDMI b4 I was attempting to make the switch from the old laptop to this HP EliteDesk. Hence, selecting the right mode can fix your problem. Installing all available Windows updates is known to be the best and the safest way to install driver updates. I was provided a VGA splitter to VGA. Then make sure the monitor is enabled (powered on) from the Windows Display Manager. With freestanding monitors that support multiple inputs, it's easy for cords to become loose over time or after repeated use. No Sir. Which One is Better, How to Create a Distribution List in Outlook, PlayStation Turns on by Itself? By using this site, you accept the Terms of Use and Rules of Participation. the front has 2 audio and 2 USB. >>>>> Is that the same as a docking station? The opinions expressed above are the personal opinions of the authors, not of HP. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". I received an HP Elitedesk and EliteDisplay E243 to be able to work from home. Then choose "Display" from the lower left corner. Turn on the monitor or TV. Now, Windows will automatically scan and install the required drivers. So to understand this, I would need to get a docking station to go into KVM switch. DETAILS OF CHANGE. USB C to HDMI Cable 4K, WARRKY [Anti-Interference Gold-Plated Plugs] 6FT Braided Type C to HDMI Cord HP 17.3 inch Laptop PC 17-cp0000 (2Q7W8AV), Connect to an external monitor with/without hub/dock/adapter. want to connect a second (and later third) nmonitor to my EliteDesk 705 G1. The opinions expressed above are the personal opinions of the authors, not of HP. . BIOS update for HP EliteDesk 800 G2 (TWR/SFF/DM), EliteOne 800 G2 (AiO), ProDesk 600 G2 (MT/SFF/DM), and ProOne 600 G2 (AiO) Release date : 22-Oct-2015. But after experiencing the same problem I discovered that the HP QLB application/driver controls the Fn+<otherkey> as well. went out and bought a DisplayPort to HDMI cable, plugged in the monitor and HDMI but no joy. Choose your display settings. EliteDesk 705 G1 will not detect external monitor, First Time Here? Monitors: Samsung S22E310H (Monitor 1) + ViewSonic VA2246m-led (Monitor 2) + I have connected M1 with an Insignia Displayport/HDMI converter to the HDMI port on the monitor. 1. If all connected monitors display, continue with these steps. thanks for your advice and troubleshooting tips! VGA, DVI, display port and the location where it is connected on the PC. Connect a monitor to the docking station DP port using the native DisplayPort or a DP-to-VGA adapter on the dock DP port. via its built-in controls. Tips for better search results. hp-detect-load-my-device-portlet Actions ${title} Loading. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Yes No PA PatriciaHenry1 Replied on September 27, 2018 hp-hero-support-search Actions ${title} . windows display settings indicates there is not another monitor. I'm trying to setup one the people i work with - with dual monitors for the HP EliteDesk 800 G1 DM that she works on. Report abuse Was this reply helpful? If the helpful input here does not resolve your issue, I would recommend that you talk with one of the HP Elitebook specialists at the HP Elitebook Premier Support line at 866 625-1175. Now check if . flag Report. Never would I have thought that this would be a problem. I've tried everything i can think of to get the detect to work but it just won't see the second monitor. Although its a simple procedure, there are many instances where Windows fail to detect your second screen. Solved the problem where windows 10 cannot detect the second monitor in a dual monitor setup.Topics addressed in this tutorial:windows won't detect monitorwi. HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. Although a second screen can simply be plugged in and played, there are still a few factors that lead to its error and failure. Here is a picture of the Rear panel components, small form factor. On my newly purchased Dell S2417DG, the display port does not work. How do I figure out if I get a cable for HDMI to USB that that will work (other than just trying it)? I purchased a new HP Pavillion laptop with Windows 11 Pro and a new Acer monitor to connect to laptop. It's possible if it doesn't link the software in the setup instructions you can find it on the maker's Support Downloads web page for the model adapter. Follow these steps to do so: Utkarsha is a tech writer who specializes in writing about macOS. Is it direct HDMI out from the laptop or some adapter? Manually Detect a Second Monitor Windows provides you with an option to manually detect a second screen from the display settings. Charge your machine, Connect to an external monitor with/without hub/dock/adapter. went back and followed your tip and everything working fine now. Didn't find what you were looking for? Press the Right Arrow key to disable SATA Power Management. I am trying to connect a second monitor (Asus VG245). Your computer might not immediately recognize the second display. When I switch to it, the monitor says "No signal" and then goes into sleep mode. and M2 with a VGA/VGA cable. If you call this number during regular business hours, most likely you will get staff located in our New Mexico facility. went out and bought a DisplayPort to HDMI cable, plugged in the monitor and HDMI but no joy. Moreover, all these fixes are simple, effective, and beneficial in all regards. By using this site, you accept the. Make sure the correct number of monitors displays. To do so, follow the steps shown below: You can try connecting your monitor wirelessly through Bluetooth available in the settings. An outdated graphics driver causes corruption and configuration errors while trying to detect a second screen. He has been using the platform since its earliest days, and has written extensively about its various iterations. Navigating to Display Settings After that, expand the Multiple displays menu. Firmware maintenance update - major changes: Security update . Use the following steps to provide Windows with the settings for your monitor, projector or TV: Plug the monitor or TV into the computer. Use a Common Refresh Rate The opinions expressed above are the personal opinions of the authors, not of HP. Press Esc to cancel. windows display settings indicates there is not another monitor. Options Hi @cannd , Assuming that you can view the monitor's OSD OK and that there is no signal received on both input types and as you have tried different known working cables as well, most probably there is a problem with the motherboard. 2. Step 1: Launch the Windows Settings Menu and select System. Check documents on compatibility, FAQs, upgrade information and available fixes. Never mind. And, they can be followed in any random order. Windows provides you with an option to manually detect a second screen from the display settings. Windows will now automatically download the latest updates available on your system. The opinions expressed above are the personal opinions of the authors, not of HP. If the DP to HDMI cable is not doing the job, try an different cable or an active adapter. This is the KVM:AAO 2 Port Dual Monitor KVM Switch HDMI 4K@30Hz, 2 USB 2.0 Hub and HDCP Supported, Wireless Keyboard & Mouse and Hotkey Switch, No Power Adapter with 4 HDMI Cables. Press Windows key and "P" key at the same time, click "Duplicate". Adding two external monitors is where problems often occur. Right-click anywhere on the desktop, and then click Display settings . I'm so frustrated and sad. I hope this helps. So, you have to make sure that both the monitors are set to the same frequency. If Windows cannot detect your second monitor, its because of one of the following reasons: The solutions to your problem are very straightforward. Ask the community. It has been a while since anyone has replied. Ask the community. So, lets get right to it. Or get a new laptop that has enough video output ports. Both monitors are showing the desktop but in Control panel display, it only detects one monitor. If not, then navigate to the display settings: Press the "Windows" key. The HP X34 WQHD Gaming Monitor offers a 34-inch diagonal display with Quad High Definition (QHD) resolution (2560 x 1440) for crisp, consistent picture and video quality. Go down the list until you see Universal Serial Bus Controller and click the plus icon to expand. Click the "Display" tab. Older monitors and screens are usually not detected by the latest Windows built probably because of outdated drivers and incorrect settings configuration. Information in this document applies to the following: Affected Hard Drives: 716262-002 : HDD 500GB 2.5" SSHD SEAGATE . From the list of available devices, select your device to connect. Any suggestions? This forces your computer to try and detect the extra screen connected to your system. Any specs or labels that will tell me this? I used that to connect the two split VGA to the monitors to the HP VGA port. , Didn't find what you were looking for? I am away from the office for the remainder of the week but will test your suggestions over the weekend and repost. laptop's 15-pin video connection on the back of the computer. In Windows 10, you can attempt to solve driver errors by updating your device driver. pimiento. Hard drive not detected; SCOPE. In the BIOS Setup Utility, press the Right Arrow key, and then select the Power tab. Yes Sir. So, if youre a user who has been facing this problem a lot, we have listed all the possible methods to fix this recurring issue. USB to HDMI Adapter. Finally, check if your second monitor works well independently to ensure that there are no hardware defects within the monitor itself. Hence, updating your graphics driver might fix your problem. Nov 6th, 2014 at 2:47 PM. If you do then go to start - settings - system - display and select your other monitor and choose - Extend desktop to this display. By using this site, you accept the Terms of Use and Rules of Participation. Connect the monitor to the. My HP setup is connected via DisplayPort so I bought a DisplayPort to HDMI cable to connect my second monitor but the PC is not detecting my second display. The information provided is provided "as is" without warranty of any kind. These files are large in size and take up a significant amount of memory. Try These Fixes, How to Connect Two Monitors to One Computer with One VGA Port, How to Connect Speakers to Monitor (5 Effective Ways), Here Are 12 Different Types of Monitor Connections, DisplayPort Vs HDMI Gaming? Both monitors are showing the desktop but in Control panel display, it only detects one monitor. . This forces your computer to try and detect the extra screen connected to your system. Kind of a basic question but I'm having trouble finding definitive answers so i though i would ask here. I'm assuming that the problem was that I was using a vga splitter to vga. I went to best buy and got an adapter and now it works. I've - updated windows - power cycled the computer and monitor - cussed, To do this, follow these steps: Push the Windows + R keys. The displays are just duplcated. Update BIOS and all drivers on the computer. Press Fn + projection mode button on the keyboard and select Extended from the pop-up menu. The opinions expressed above are the personal opinions of the authors, not of HP. So was/is the "old laptop" also using HDMI and by what means? First and foremost, you have to make sure that there are no external hardware malfunctions. Windows 10 should automatically detect and other monitor or display on your device. Heres How to Fix It, Cookie Clicker Garden Guide to Unlocking Every Seed, Computer Turns On But Monitor Says No Signal (9 Ways To Fix). Solve the issue with an external monitor not working when your EliteBook x360 1030 G2 is connected to a Thunderbolt dock. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Step 2: On the left-hand pane, select Display. The steps below show how to reinstall a graphics driver: Updating a graphics driver to the latest built doesnt always guarantee the most beneficial outcome. new home HP laptop windows 11 to Acer monitor not working. I would appreciate any help you could provide. Right-click the desktop and select "Personalize". By using this site, you accept the. Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p1102, DeskJet 2130 For HP products a product number. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. The rollback feature uninstalls the latest build and reverts your driver back to the previous build. use only native resolutions on monitors. The displays are just duplcated. Windows allows you to select any one projection mode from the list consisting of PC screen only, Duplicate, Extend, and Second screen only. If the issue occurs, restart the computer to recover. Make sure the device youre connecting is discoverable. Software and drivers for HP EliteDesk 800 35W G2 Desktop Mini PC You need to take control of your system into your hands and prevent Windows from updating and installing incorrect drivers. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again. OK. Find the USB device (It may have a . Since that model can have numerous configurations, first start with the connection type for the monitor that is connected. For example, often either Fn + F3, Fn + F5, Fn + F8, or Fn + F9. Turn the computer off and on to refresh the connection. You can NOT use it to, If you wish to connect 2 external monitors (only), you can use. Windows Not Detecting Second Monitor? Hardware platforms affected : HP Elite 90W Thunderbolt 3 Dock, HP Elite Thunderbolt 3 65W Dock, HP EliteBook 830 G6 Notebook PC, HP EliteBook 840 G6 Healthcare Edition Notebook PC, HP EliteBook 840 G6 Notebook PC, HP EliteBook 850 G6 Notebook PC, HP EliteBook x360 1040 G6 Notebook PC, HP EliteBook x360 830 G6 Notebook PC, HP EliteDesk 800 G5 Desktop Mini PC, HP EliteDesk 800 G5 Small Form . Monitor 1: HDMI direct cable, Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as. I would recommend to use HP SoftPaq Download Manager (SDM) to obtain drivers. So, if connection via physical means (cables) is not possible, a wireless connection could do the trick. hp-detect-load-my-device-portlet Actions ${title . If the above steps don't help you detect your second monitor in Windows 10, then your .