The customer service is horrible, and they make all kinds of empty promises just to try to convince you not to cancel your order, even when it is readily apparent that you will NOT receive your tickets as scheduled or as requested. VIVID SEATS IS A SCAM!!!! To offer or accept a Ticket trade you must have a receipt for your offered Ticket in hand. In March of 2020, I bought tickets to a basketball game that I was excited to see. INTELLECTUAL PROPERTY RIGHTS OF CASHORTRADE. If CashorTrade is prevented from recovering the refund amount from seller for any reason, then CashorTrade may withhold future seller payments until the amount is fully recovered and/or suspend the sellers account. We provide the Site to you expressly subject to these Terms of Use. Do yourself a huge favor and do not purchase anything from Vivid Seats! Vividseats is the worse! Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Site may additionally be referred to appropriate law enforcement authorities. Then, prices increased to $76,000 per ticket for Game 2. The average purchase price is $897. The arbitration will be conducted by the AAA under the Rules, as modified by this Agreement to Arbitrate. But, Im seeing loge seats for 117 before fees. I ordered tickets (quite expensive to me) for an event that was postponed, last minute. For urgent issues and immediate assistance you can contact: VividSeats customer support at toll-free 833-228-5143, and International 925-206-3066. Delivery and Receipt. CashorTrade reserves the right at any time to modify or discontinue, temporarily, or permanently, the Site, or any part of the Site at its sole discretion and with or without notice for any reason. I even got an insurance for this purchase! NEVER use this company to buy concert tickets!! That's awful. I called as soon as I saw that the game was postponed they said it had to be officially cancelled before they could give a refund. Pursuant to 815 ILCS 414/1.5(c), for transactions involving Tickets to events in the state of Illinois, a Site user may elect to submit complaints against another Site user to the AAA. We recommend that you: (i) ensure that the carrier guarantees timely delivery, (ii) refrain from requiring a delivery signature unless the buyer specifically asks for it; (iii) add carrier insurance to cover the full value of the Ticket in case of loss (note that FedEx does not provide insurance for Ticket shipments); (iv) contact the carrier to obtain as much information as possible for the buyer in the event that there are carrier shipping delays. You are responsible for ensuring timely delivery to the buyer of the Ticket via the delivery method described in your listing. Waited 25minutes on the phone,, they finally picked up the call I heard 5 minutes of fun and laughter in the background then was put back on hold. You are required to provide CashorTrade with a TIN if your US Ticket sales equal or exceed 200 transactions and US $20,000 annually so that we may complete an annual 1099k form; if you fall into this category, we will provide you with further instructions via email. So now they have retroactively changed their policy and just sent an email today notifying us of the **great news!! Paid almost $800 for 2 general admission seats. I have no need for tickets to something else, I just need a refund for what they canceled. Next day they called to say they have proof tickets were delivered and they will not refund. Content is Offensive or Otherwise Violates Policy, your Active Transaction Credit Limit (ATCL) of $500/$1000/$2000. They hope they will get them. Upon review the support team will immediately delete your account including personal information. D. Non-Individualized Relief. I should have reviewed this company on consumer affairs first. I tried to get my money back and their customer service guarantee means nothing. Vivid seats now claims I get a store credit. Absolutely horrific customer service. 2022 Pittsburgh Panthers Football Season Tickets - Season Package (Includes Tickets for all Home Games) 11:58 PM - Heinz Field, Pittsburgh, PA, USA. Complaints, claims, concerns, or questions regarding third-party websites should be directed to the third party. In accepting appointment as your limited payment collection agent, CashorTrade assumes no liability for any acts or omissions on your part as seller. Download Instantly. If you are a California resident, in accordance with Cal. DO NOT USE VIVID SEATS. If you wish to dispute the information a collection agency reports to a credit bureau, you must contact the collection agency directly. 13 replies; 2 bedroom suites 4 replies; best location to stay 24 replies zit is like saying the check is in the mail. DO NOT USE THIS SERVICE!!!!! The venue now requires everyone to be vaccinated and not everyone is. Welcome to CashorTrade News! The Territory had many similarities to the Ford Falcon. I am appalled at Vivid Seats and the scam of 100% guarantee. Tips, Hint and Suggestions for First Timers. 10/1-31 - Wind dancer helicopter tour. We're helping fans score tickets to sold-out events! 28. I purchased two tickets to a Knight Hawk game. Our concert was indefinitely postponed. After calling them for over 1 month and being continually transferred to the wrong person, i wrote them an email and sent a hard copy letter to their corporate office. A. 2. This new policy was NOT in effect when I purchased my tickets on 2/9/2020! They won their fourth title in eight years against the Boston Celtics in the 2022 NBA Finals. Its not an easy fix but clearly our system and bail reform isnt working. A form for initiating arbitration proceedings is available on the AAAs website. On July 23, 2020 I inquired about a credit for this cancelled event. Vivid seats refuses to give a refund despite their 100% buyer guarantee that tickets will arrive BEFORE event) I spent 1-1/2 hours on the phone with a representative the day of the event inquiring why I hadnt received my tickets and he advised that there was absolutely nothing he could do for me and that they would send a resolution 3-5 days AFTER THE CONCERT. You agree to submit to the personal jurisdiction of the courts located within Chittenden County, Vermont for the purpose of litigating all such Claims. They refused to cancel the show when it was postponed and said that the tickets were still good and they wouldnt refund the money. Made two trips to the Ranger box office. I will NEVER use Vivid Seats again and I will tell everyone not to use them. How do I get from the airport (JFK, LGA, or EWR) to Manhattan? Finally, 1 hour before the start time I was told that I should have just received my tickets as it showed up as sent on the companys end. A. INTELLECTUAL PROPERTY RIGHTS OF CASHORTRADE. Your delay or failure to mark a received Ticket as Received may affect the sellers ability to receive payment in a timely fashion; accordingly, any such delay or failure may negatively affect your buyer rating on the Site. No follow up emails with reminders and caveats. To purchase general admission tickets in advance, choose one of the I searched the seats on line and they same seats are selling for $800.00 EA. I learned this after spending 20 minutes on the chat with us option and repeating the same info multiple times. She went to her supervisor, he felt so bad that he just printed us tickets. F. Severability. You must transfer: (i) in-hand electronic/pdf Tickets immediately upon your acceptance of the buyers offer; (ii) not-in-hand electronic/pdf Tickets within 24 hours of the in-hand date identified in your listing. Soas a result , I lost the money for the tickets I bought and then VIVIDSEATS also charged me an additional $45. concerts, and theater events on TickPick, the only major no-fee ticket site. Stay posted as we build out this new feature. I dont care what the fees are, I just care about the final price. PLEASE, DO NOT USE VIVIDSEATS!!! We're helping fans score tickets to sold-out events! I want my refund. Is Vivid Seats Legit, Reliable & Safe in 2022? The postponed date has not been determined, but is estimated to be 12- 18 months in the future. ), I personally do not feel the least bit scared of the subway or walking around in parks and neighborhoods. Wasted $100 using these guys. The query length is limited to 70 characters, Lakers Warriors Is Second Most Expensive Nba Regular Season Game, How To Bet On The Breeders Cup With South Dakota Sports Betting Sites For Horse Racing, How To Bet On The Breeders Cup With South Carolina Sports Betting Sites For Horse Racing. Found out that they are mobile delivered tickets sent to my ticketmaster account and therefore cant sell them through vivid seats unless I was a large seller, which I am obviously not. Im interested How much and where are the seats at? 2. The Platform Fee is non-refundable and helps maintain the CashorTrade staff, pay for business costs associated with running CashorTrade, and also allows us to maintain our Traders Protection Guarantee. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Site may additionally be referred to appropriate law enforcement authorities. If you need assistance or they owe you money Shame on you You did something wrong and they could care less. We gave a second email address and that didnt work either. Easy transfer of tickets from official Dice FM account. But so was my friend until his teenage son got brutally attacked by a gang on a train in Staten Island, and needed multiple surgeries to his face. " You may list for sale Tickets that are not in your possession as of the listing date (not in hand) as long as you will have them on the transfer/ship date listed (the in-hand date). absolutely should compare. Trade bundling of multiple bad seats for one good seat is prohibited. Everytime I clicked on the link to accept the tickets I would getting this screen that said forbidden. Why TickPick? General Admission Tickets. No apology. We're dedicated to helping fans score tickets to their favorite events. Under no circumstances are you allowed to cancel a buyers Ticket order and repost the same Tickets for a higher price. Press question mark to learn the rest of the keyboard shortcuts. Before attempting to request a chargeback for a Ticket purchase from your bank or credit card company please contact CashorTrade Customer Support. They sent out an email on July 21 about canceling of the game Tickets. Same for the Museum of the City of New York. There was a typo with my email with the ticket order and I tried every form of communication with vividseats customer service (email, phone, chat function) multiple times each and over many days to correct this and received absolutely zero response from them and had to but two MORE tickets for the event. Your money and your money alone. 7:00 PM - Heinz Field, Pittsburgh, PA, USA.. 12:39 am.Pitt football is coming off of an emotional overtime loss to the This company needs to go out of business. If you use the same email addresses for your StubHub account and your MLB account / MLB Ballpark app, you can link the two and when you buy tickets in StubHub it automatically sends them to the Ballpark app, and they function the exact same as if you bought them direct from MLB or the team's website. I recommend searching with this on as it will give you a much more accurate estimate of what the tickets cost. We're helping fans score tickets to sold-out events! Aug 31 2022. Purchase of a Gold Membership subscription provides you with many additional benefits related to Ticket transactions, including no Platform Fees and a 3% credit card processing fee when purchasing Tickets. You are responsible for keeping all Ticket codes and barcodes hidden in your Ticket listing, and you will be solely liable if, due to your failure to hide any such codes, the Ticket does not scan for buyer at the event. If the seller requires the return of their Ticket in order to obtain a refund of the sellers original purchase price, then they must inform the buyer and CashorTrade of this requirement immediately upon learning of the cancellation. You hereby agree that you will not (directly or indirectly) access or use the Site: (i) to contact or invite contact with other CashorTrade users for any reason other than the purpose for which you received the CashorTrade users contact information; (ii) to otherwise harvest or collect information about users without their consent; (iii) to solicit purchases or sales of Tickets, Merchandise, or other goods or services outside of the Site; (iv) to manipulate the price of any listing or interfere with any other users listings; (v) to copy, reproduce, reverse engineer, modify, create derivative works from, distribute or publicly display any content (except for your User Content) or software from our Site without the prior express written permission of CashorTrade and any applicable third parties; (vi) to commercialize any CashorTrade application, information, or software; (vii) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (viii) to submit inaccurate, false, or misleading information, create a false identity, or otherwise manipulate identifiers in order to deceive others or disguise the origin of any content transmitted to or via the Site; (ix) to upload or transmit viruses or any other type of malicious code that may be used in any way to affect the functionality or operation of the Site; (x) other than for your use of the Site as expressly permitted in these Terms, to access or attempt to access any systems or servers on which the Site is hosted or alter the Site in any way; (xi) to spam, phish, pharm, pretext, spider, crawl, data-mine, or scrape; (xii) to interfere with or circumvent the security features of the Site; (xiii) to damage, disable, overburden, or impair CashorTrades servers or networks; (xiv) to defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others (including users and CashorTrade employees); (xv) to do anything that CashorTrade in its sole discretion deems insensitive, offensive, or otherwise inappropriate or inconsistent with the purpose of the Site and/or CashorTrades brand; (xvi) to export or re-export any part of the Site, except in compliance with applicable export control laws; (xvii) for any other unlawful purpose or for any purpose that would give rise to civil liability; (xviii) to solicit others to perform or participate in any unlawful acts; (xix) to violate any venue or event promoter rules or any applicable third-party terms of service. We're helping fans score tickets to sold-out events! General Admission tickets were $90 each. Free listing of today's coupons & discount codes for all retailers. A party who intends to seek arbitration must first send to the other a notice of dispute (Notice) in accordance with Section 24 hereto. Download the CashorTrade app and setup a ticket alert. When I bought the tickets, I had originally started out on the venues website and it directed me to vivid seats. Note: Any ticket purchased on a secondary ticket market such as StubHub, SeatGeek, TickPick, Vivid Seats, AXS Resale, and Ticket Master Resale must be sold on CashorTrade at face value. They offer store credit but I want my money back. B. Note that for Phish tickets, you must hide every code on Phish Tickets By Mail (PTBMs), including barcodes, order #s, and LivePhish codes. Then this whole covid case came up and the even technically got canceled as its 1 and a half years out so I emailed them about the venue and they state that they wont refund the money. To extend CashorTrades Traders Protection Guarantee on packages greater than $2500 or for specific partnered events a small platform fee may be applied regardless of membership status. To offer or accept a Ticket trade you must have a receipt for your offered Ticket in hand. I live in a large city that has seen crime go up recently but yet, I still do not feel unsafe. 12. CashorTrade may, in its sole discretion and without prior notice to you, remove your User Content or suspend or terminate your Account and/or your access to the Site for any reason, including, without limitation, if CashorTrade believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Use, if it is in the best interest of the CashorTrade user community, or to protect our brand. QR Code Link to This Post. I purchased tickets from Vivid and my venue cancelled due to Covid. Their responsibility was too make sure that I got the tickets they didnt. As a buyer or a seller of Merchandise you agree that you will only complete Merchandise transactions on the Sites Marketplace and will refrain from making any direct or alternate purchase/sale arrangements outside of the Marketplace. By continuing to use the Site after any changes come into effect, you agree to the revised Terms. ACTIVITIES PROHIBITED ON THE SITE. CashorTrade is a digital platform that connects sellers and buyers of event tickets and passes (Tickets) and event-related merchandise via its website (www.cashortrade.org), its mobile application(s), and/or any current or future associated platforms (collectively, the Site). Two weeks later, I get an email saying that I am instead getting a 110% voucher for the site and that if I wanted the refund instead I would have to contact them. The Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879. From time to time you may send us unsolicited information or materials, including, without limitation, ideas or suggestions related to new or improved services, enhancements, names, technologies, advertising and marketing campaigns, plans, or promotions (collectively, Unsolicited Information). The owners, aint freaking broke, I just want my 80% back, time now.. Big time scam. In the 2011-12 season, average ticket prices for the Heat-Knicks game on February 23, 2012, were sold for nearly $650. transfer between LaGuardia and JFK 11 replies; Unique Birthday Ideas 6 replies; From Penn Station to JFK 7 replies; does 'central Perk' exist?? I also realized how over-inflated the prices were once I reached checkout. WRONG! After calling them today they did expedite things for overnight delivery, but it took a phone call to get that. REGION-SPECIFIC ADDITIONAL PROVISIONS. The payment processor may require you to provide additional identity verification such as a picture of your government-issued identification next to your face, a photo of the front and back of the credit card used in the original purchase, and/or the email confirmation of the original Ticket receipt which shows your name and the last four digits of the credit card used in the original purchase. Any Good Websites for Researching My Trip? F. Severability. Also, VividSeatss service fee is about 26.5% and StubHubs service fee is 26.8%. #embracetheface PLEASE READ THIS SECTION CAREFULLY. This engine was controlled by a 141-pin Continental ECM. When betting your capital is at risk. I have ordered many event tickets from Ticketmaster, StubHub, Vivid Seats and numerous other ticket sites and have mostly always had a good experience, outside the outrageous fees. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. D. If you are a Ticket seller and you fail to maintain an up-to-date/active PayPal account for a transaction payout, which failure continues for one-hundred and eighty (180) days, then, to the fullest extent permitted by applicable law, you automatically forfeit your right to such transaction payout amount at the end of such 180-day period, and such amount shall be deemed additional consideration to CashorTrade for the services provided via the Site. This is a scam I purchased $466 of tickets and they charged my card $150. DO NOT USE VIVDSEATS. And if you get ahold of a person, they will transfer you to their automated system on a loop. You are responsible for the accuracy, reliability, appropriateness, legality, and intellectual property rights of any content that you post to the Site or otherwise provide to CashorTrade (any such content, User Content). Apple, Google, and their respective subsidiaries are third party beneficiaries of this Section 16, which, for purposes thereof, shall be deemed a contract independent from the Terms of Use. What should we do at night -- especially with kids or under 21's? spend probably double what I would have paid for them buying them directly and never received the tickets. You Decide: VividSeats holds zero obligation to its customers! Harry Styles has announced Love On Tour 2022 and is coming to New York, Los Angeles, Chicago, Austin, and Toronto. INDEMNIFICATION AND RELEASE. A. 27. They also told me that when houses are burned or flooded, you have to guard them because people loot the house. We need this in order to pay you out when your tickets sell. You are solely responsible for determining your state-by-state sales tax obligations, registering to collect sales tax, and collecting and remitting sales tax in accordance with each states payment deadlines. Filing a chargeback request without contacting CashorTrade will result in a fee of $25 to be charged to your payment method on file in order to allow CashorTrade to recoup the costs from the payment processor and may also result in a suspension of your Account; you hereby authorize CashorTrade to charge any of your payment methods on file for this fee. Legit but pricey. Only form letters or canned e-mail responses to any request. Do not purchase anything on vivid seats! Given the current scare, who is going to want to buy tickets to a crowded venue, so we probably wont recoup much if any money. H. Venue and Forum for Legal Disputes. Im 51 years old, I really dont want to stand for 5-hours. Once they can show that the Seller has emailed the tickets they wash their hands of any responsibility to make sure that the buyer actually received the tickets and could open the email and access the tickets. Disclosure: we may earn money from affiliate links below, but we want whats best for the customer, so money does not impact our opinions in these reviews. Any notice to you shall be given to the most current email address in your account. Processing Fees on Refunds: A credit card processing fee of three percent (3%) will be added when recovering any payment made to a seller. YOUR USER CONTENT. CashorTrade performs regularly-scheduled maintenance of the Site. I feel so ripped off. I want my money back as this has created problems. 1. Tickets are not only outrageously inflated but there are fees for special delivery plus.