Orlando Martinez is a Florida-based cruise news reporter for Cruise Radio. Where an outbreak is considered to be moderate risk, some services may be modified or suspended in order to mitigate the risk, as outlined in Question 21. Now two of the biggest companies are lifting their COVID-19 requirements. Youll find expert advice for experienced and first-time cruisers, as well as port and destination guides. FCC Coupon Number (s): 98765432. Princess said that passengers booked on canceled cruises "will have the option to receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an. The following information applies to all sailings until further notice. Although boosters are not currently required, it is strongly recommended you are up to date with your COVID-19 vaccinations, which includes the primary course plus booster, when eligible. Our crew is also fully vaccinated and receive boosters, when eligible. A Carnival Cruise Line ship that docked in Seattle on Tuesday had an undisclosed number of passengers test positive for . It recently. (AP Photo/Rebecca Blackwell, File). If you are denied embarkation or reboarding, or are disembarked or quarantined during the voyage, for failure to comply with the. 1. We remain optimistic that our approach on future departures will become more flexible. Our highly experienced doctors and nurses are up to date on the latest COVID-19 scientific status and trained in relevant COVID-19 procedures. The guest must take one (1) photo which shows: the guest's negative RAT result next to the guest's government issued photo ID; and clock showing the time the test was complete (e.g. Travelers who keep their booking as scheduled for departures between March 6 and May 31 will receive on-board credit. Unvaccinated children 11 years of age and under no longer need a vaccine exemption. The capital structure of CCL has changed a great deal due to Covid as the company has raised funds in both the debt and equity markets in order to see it through the crisis. clock showing the time the test was complete (e.g. We strongly recommend that all eligible guests be up to date with their COVID vaccines. Details continue to be updated regularly and official websites and apps developed by government departments & agencies, and tourism ministries are the recommended resources, including: Any guest reporting or exhibiting COVID-19 symptoms must notify our onboard medical staff and be seen for testing. The credits will automatically apply; there is no need to call Carnival. Guests are also responsible for ensuring they meet the entry requirements of the countries included in their itinerary, including any vaccination requirements. Updated: Apr 23, 2020 / 09:02 AM CDT. Anyone who doesn't comply with the onboard public health measures may be disembarked at the first available opportunity. Failure to do so may result in denial of boarding, being issued a fine, deportation or the ship being denied entry. Princess and Carnival guests who stay the course for trips booked between March 6 and May 31 will receive on-board credits ranging from $100 to $200 depending on the length of the cruise.. Enhanced cleaning and sanitisation will be implemented in all areas, and hand washing or sanitiser use will be enforced at all food outlets and restaurants. The COVID-19 pandemic devastated service industries, including bars and restaurants, retailers, and hotels, forcing many to close their doors for good. As the situation of COVI. Guests are asked to update their profile on Carnival.com.au with their current contact information as we will be communicating through a series of emails. This material may not be published, broadcast, rewritten, or redistributed. Guests arriving on a cruise that has transited international ports are responsible for ensuring they meet local government entry requirements. Opens in a new window. Vaccine exemptions are required for guests age 12 and older with medical conditions preventing vaccination and guests will need to present evidence of a medical need at time of check-in. Some of the passengers on a Carnival cruise from Miami to Seattle are in quarantine after a COVID-19 outbreak aboard the ship.. Carnival won't say how many of the approximately 2,100 passengers . July 18, 2010. pensacola. China has allowed limited cruise operations domestically for mainland residents since the onset of Covid, with most taking place on inland rivers and along some local coastlines. Public areas and staterooms are subject to rigorous cleaning processes; and we have also enhanced our ventilation systems to allow for frequent exchanges of fresh ocean air and modified for greater particle filtration. It is currently completing the repatriation of nearly 29,000 crew members to more than 100 nations who serve its fleet of 27 ships. Carnival refunded one of the deposits. At a high level, the reason companies become financially distressed is pretty straightforwardthey dont have enough cash relative to what they owe their creditors, says Gilson, whose research focuses on strategies companies use to overcome financial challenges. That means not only are you getting a bonus from the FCC itself, youre also benefiting from other sales and discounts. If you fail to take all necessary steps to cruise in line with government guidelines, including proof of vaccination status, you will be denied boarding and any cost incurred, including cancellation fees, will be at your own expense. COVID-19 viral testing capabilities, including PCR; For cruises to or from Australia, there will be no charge for the initial assessment and evaluation of COVID-19 related symptoms; Detailed quarantine management plan including isolation staterooms for COVID-19 positive cases, as well as isolation ward and beds in the medical centre; Required testing for close contacts of COVID-19 positive cases; Enhanced cleaning and sanitising, including guest rooms and public areas; Onboard signage and regular communication to guests about COVID-safe practices; and. Non-COVID-19 related medical consultations, treatment and medication will be charged at private rates, and must be paid for by the guest and should be claimed on guest's international travel insurance. Anyone who tests positive for COVID-19 will be provided an initial complimentary consultation and must isolate (most likely in a different stateroom) for at least 5 days from the day they test and until they have been symptom free for 24 hours. Booking Flights with Princess 2. If you previously submitted a vaccine exemption for a child 11 years and younger, your reservation is confirmed. In addition to aggressively cutting expenses, Carnival also negotiated with its existing creditors to extend debt maturities, waive restrictive covenants, and exchange outstanding debt for new common stockall while raising over $10 billion in new debt and equity capital. Our ships' medical centres have capabilities for diagnosis and testing and are equipped for contact tracing. Carnival Cruise Line said the line will accept self-administered tests in addition to lab-administered tests from unvaccinated guests on voyages that are 15 nights or shorter beginning Sept. 6, according to a news release. What accounts for investors willingness to fund a company that was in near-total lockdown, and to do so on such a scale? If ongoing medical treatment is required after disembarkation, any associated costs will be incurred by the guest. Guests who test positive and are quarantined on board will receive a pro-rated future cruise credit equal to the number of days in quarantine. Australian public health authorities also strongly recommend all cruise ship guests receive an annual influenza vaccination at least two weeks before the start of their cruise. Both! Travel Agency Phone. However, the following events will be temporarily not available: Seuss-a-palooza Parade, Seuss-a-palooza Story Time, Green Eggs & Ham Breakfast, Photo Time! Guests who are in isolation, or a close contact, will be disembarked in a controlled manner, separate from other guests. If you receive a positive result, you will not be able to travel and can contact our customer service team on 13 31 94 to obtain your Future Cruise Credit (FCC). While some of those reductions came from laying off 820 people and furloughing an additional 537 for up to six months, Carnival also restructured operations to make them more efficient, and sold off older, less productive ships. Port stops in China, Hong Kong, Taiwan, Singapore, Japan and South Korea will be canceled since international cruises in those locations still havent resumed, the Genoa, Italy-based company said in a statement, adding that its reorganizing its business in the region. We provide a limited number of vaccine exemptions for sailings departing through 31/12/22, as follows: Vaccine exemptions are required for guests age 12 and older with medical conditions preventing vaccination. But over the past 18 months, tens of thousands of cruisers have opted for FCCs rather than a refund when their cruise was cancelled due to the COVID-19 cruise industry shutdown. Online Check-In is available for Suite, Platinum and Diamond guests at 16 days prior to sailing; general access begins at 14 days prior to sailing. You should always ensure you understand all requirements to travel from your home country and the destinations you plan to visit. Secondary screenings (and health checks throughout the cruise) will be performed when necessary. For guests who must quarantine locally, Carnival will help make quarantine arrangements; however, all related expenses will be the guests' responsibility. Any guest sharing a stateroom with a positive case, or identified as a close contact, will need to test daily, wear a mask when outside the stateroom and dine in a designated area. Soon afterward, 700 people on the ship contracted the. Carnival Spirit's 15-day cruise from Singapore to Brisbane on June 12 In October, the cruise line canceled most U.S. sailings through the end of 2020. }. When there is a potential risk of ongoing COVID-19 transmission, guests will be advised, as required by health authorities. So youll need to put down cash for the deposit before your Future Cruise Credit is applied to your booking. Unfortunately, we cannot assist with expenses related to a denied exemption request, and guests assume all risks related to non-refundable travel costs, (i.e., air fare, hotel, etc.). Can You Make a Music Scene Near the Arctic Circle? If you test positive within 5 days prior to your cruise departure, you will not be able to travel and you should notify us or your travel agent as soon as possible so we can cancel your booking and receive your Future Cruise Credit. A. Carnival, like all other cruise lines, suspended operations during the COVID-19 pandemic. The case highlights important lessons for any business that encounters an unexpected economic blow, Gilson says. Carnival Cruises said on its website that it no longer requires proof of vaccination or COVID-19 testing for trips of 15 nights or less. Yet it took weeks to get its 260,000 guests and 80,000 employees who were floating at sea back to their homes in more than 130 countries. Carnival is pleased to announce new guidelines effective for cruises departing on September 6, . Future Cruise Credits issued through the Cruise with Confidence program, or as part of our suspended operations due to COVID-19, can be used for any holiday sailing (Easter, Christmas, New Year's). For guests embarking from an international port, different test requirements may apply. He points out that in March 2020, Carnival's bonds were trading at around only 70 cents on the dollar, at which point companies are often considered financially distressed. While these travelers didnt get any extra value tacked onto their FCC, they also didnt lose money. On February 1, 2020, a passenger who had been on Carnival's Diamond Princess ship docked in Japan tested positive for the COVID-19 virus. All guests, regardless of vaccination status, must come prepared to follow local guidance pertaining to mask wearing, physical distancing, testing/health screenings, etc. Guests who choose to keep their booking as currently scheduled for departures between March 6 and May 31 will receive the following Onboard Credit (OBC) amounts: $100 per cabin for 3 and 4 day. SPECIAL NOTES: Please allow up to 7 business days for the transfer request to be completed. However, if we are unsuccessful in doing so, there will be no compensation for missed ports, beyond a refund of any pre-purchased Carnival shore excursions. The Carnival Spirit. All guests with cruises cancelled by P&O Cruises will automatically receive a FCC credited to their account. Now with an estimated $8 billion in cash on hand, Carnival seems well poised to recovereven if it takes some time before ships are sailing at regular rates again. Amid the coronavirus pandemic, the U.S. cruise industry had strict guidelines in place. If the guest does not require medical attention and prefers to stay locally until they recover, Carnival will assist in making arrangements however the guest will be responsible for any expenses. Youth Programs may have capacity limits. Disney Magic, Disney Wonder, Disney Dream and Disney Fantasy If your Disney cruise was canceled, you can opt for a future cruise credit or refund . The toolbar is accessible via the company's official . Exemptions are processed after bookings are fully paid. One of Carnival Corp.'s Princess Cruises ships had to be quarantined in February off the coast of Japan for two weeks after 10 passengers were initially diagnosed with the COVID-19.. In consultation with relevant health and port authorities, arrangements may be made to shorten the cruise and return to the closest suitable port to safely disembark all guests. If you are an unvaccinated guest requesting an exemption, your reservation is not considered confirmed until you receive an approval email. Indeed, early in the pandemic, with the financial markets in turmoil, Carnival reportedly entered into discussions with a group of private equity and hedge fund investorswho typically specialize in buying the debt of financially distressed companiesover a prospective $4 billion to $6 billion debt investment in the company, he says. If youre not sure when your FCC expires, log into your cruise line account to check, or call the line or your travel agent and they can help you. The world's second-largest cruise line late Friday said that effective Sept. 6 it no longer would require passengers to show proof of a COVID-19 vaccine for all voyages except those departing from Australia and cruises that are 16 nights in length or longer. Check your Regent Seven Seas Cruises here. Details that clearly outline that the guest cannot have a COVID-19 vaccine because of a medical condition. The home test (including two tests) costs $69.99 when it is purchased via the Optum Store. Three major cruise lines have announced they will accept self-administered COVID-19 tests in many cases where requirements remain. Once again, check with your cruise line to see how they handle leftover FCC value if youre looking at a cruise that costs less than your original voyage. . The best way to view. Most of our usual fun activities and events will be offered. *Taxes, fees and port expenses are included. Should it be necessary to cancel any or multiple ports, we will do our best to find alternative destinations. . All cruises on our ships are outside the scope of Australian Medicare, New Zealand Accident Compensation Corporation and private health insurance. For any guest who is non-compliant, no refund will be issued of the cruise fare for missed cruise days, nor will travel expenses (if flying home) be covered. With some cruise lines, a Future Cruise Credit will not be able to go towards a deposit for your booking. To ensure guest safety, this decision will be made by the onboard doctor and the captain, in coordination with the relevant port and health authorities. FILE - The Carnival Conquest cruise ship sits docked at port on Oct. 20, 2021, in Miami. one company may emerge stronger: Carnival. Except as specifically stated below, or as otherwise provided in the Ticket Contract for your cruise, the standard cancellation policies and penalties described in the Ticket Contract apply. Any vaccine approved by the Australian Therapeutic Goods Administration (TGA) meets this requirement. The guest must carry that one (1) photo (or have access to it on their mobile phone) and show it upon request at the terminal. Passengers are eligible for a Future Cruise Credit (FCC) or a refund if Carnival cancels their cruise. Carnival Cruise Line has reached out to travel partners and impacted guests with a reminder to redeem their Future Cruise Credit (FCC) and "Enhanced Value" onboard credit offers. Carnival's stock is also trading at about 50% below pre-Covid levels seen in February 2020. Its remarkable how much cash public companies have been able to raise in the capital markets in a very short period of time.. But over the past 18 months, tens of thousands of cruisers have opted for FCCs rather than a refund when their cruise was cancelled due to the COVID-19 cruise industry shutdown. Our medical experts have determined that, for the guests own safety, this is the right decision. May 4, 2022 at 1:50 p.m. EDT. This is the link: LUNCH MENU: Chibang Chinese & Mexican Restaurant on Mardi Gras, MENU: Rudis Seagrill on Carnivals Mardi Gras, 7 Ways to Get Kids Excited About Your Cruise Destinations, What You Need To Know About Cruise Travel Insurance, Cruise Line Installs Slide That Goes From The Ship to the Ocean, Cruise Podcast: Norwegian Prima Details + Cruise News, Silversea Cruises Returning to Region For First Time in Nearly 3 Years, https://cruiseradio.net/the-pros-and-cons-of-future-cruise-credits/. We will also need guests to follow our guidance about the ways to stay healthy onboard and when ashore, through daily programming, entertainment systems, announcements, in-stateroom literature, and the Carnival HUB App. Hong Kongs Cultural Icons Vanish as Covid Hastens Gentrification, NYC Buildings Commissioner Resigns While UnderGambling Investigation, This Week in Crypto: Elon Musk, Dogecoin,Zimbabwe, Crypto Cowboys Testthe Lonestar States Gridas Mining Woes Persist. Masks will also be required to be worn by guests at all times when outside their rooms, except while consuming food & drinks. The amounts are $100 per cabin for three-/four-day cruises, $150 per cabin for five-day cruises and $200 per cabin for cruises of six days or longer. In an email, Royal Caribbean pinned the extension . font-size: 12px; After all, the cruise industrys success depends on two factors: the inherent risks of international travel, including political unrest and geographical calamities, and the loyalty of customers, 60 percent of whom are repeat visitors. Once onboard, families may view the Camp Ocean activity sessions available during the cruise. I got one, $ 100.00, good for 3 years but you have to book within 2 years. All guests will be asked to complete an online health questionnaire within 72 hours prior to sailing and undergo enhanced pre-embarkation health screenings, which will include confirmation of their health screening responses, validation of their vaccination documents and any required COVID-19 testing. We strongly recommend guests obtain appropriate international travel insurance which may cover costs associated with changes to travel arrangements. Guests who test positive may be required to move to an isolation stateroom until our medical team determines it is safe to resume cruise activities. Likewise, some cruise lines arent allowing FCCs to be transferred to another passenger. Watch for email updates from the cruise line with which you are booked. READ NEXT:What You Need To Know About Cruise Travel Insurance. FCCs have expiration dates, both to book your next cruise and when you have to actually sail by. "It allows guests to cancel up to 48 hours before their departure - for any reason at all - and get 100% of the value back in a future cruise credit that they can use towards any sailing,". If we are unable to approve your request, you and your travelling companions in the same stateroom will be eligible for a full refund of the amount paid to Carnival. Guests requesting a medical exemption will need to present evidence of a medical need at time of check-in. First and Last Name of all guests redeeming credits *. (iStock) Article. Costa Cruises, a unit of cruising giant Carnival Corp. that targets the nascent Chinese market, is canceling all future Asia departures amid waning expectations Beijing will ease its zero-tolerance Covid policy and border restrictions any time soon. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Yes! And, unlike the uncertain prognosis following the 2008 global financial crisis, the pandemic-related economic collapse appears to have an endgame, thanks to vaccines, which made the prospect of a cruise industry rebound a question of whenrather than if.. Since destination health protocols continue to evolve, the most up-to-date information will be provided in a stateroom advisory. Search for your Holland America cruise. If you are travelling with a specific medical requirement, please let us know at the time of booking as we may require you to complete a medical questionnaire prior to travel. If your cruise was six or more days,. A case study by Stuart Gilson reveals how the cruising juggernaut is navigating the pandemic. Also, it is a condition of entry into some countries that guests hold specific travel insurance. A Carnival Spirit cruise ship sits empty at Circular Quay on March 16, 2020 in Sydney, Australia. margin-left: 3px; Travel agents want your FCC bookings theyre money in the bank for them as well. Guests embarking from an Australian port must either undertake a PCR performed within 48 hours prior to boarding or a self-administered Rapid Antigen Test (RAT) within 24 hours prior to boarding. For cruises to or from Australia, guests will have access to an initial consultation and COVID-19 related testing which will be provided free of charge. A digital rendering of the Carnival Panorama, which was to set sail from Long Beach on April 11. Depending on medical water vessel or road ambulance, or a combination of these. Unfortunately, we are currently unable to welcome guests on board cruises of 8 nights or longer who are dependent on supplemental oxygen tanks or who are undergoing haemodialysis. For guests who have completed a pre-departure Rapid Antigen Test (RAT): For guests who had a pre-departure PCR test: Spot checks will be carried out in all cruise terminals within Australia. Hi, this may be of interest to you: The Pros and Cons of Future Cruise Credits. Royal Caribbean A spokesperson for Royal Caribbean said: "Currently, any guest on a Royal Caribbean ship can apply for a Future Cruise Credit of 125%, which can be used to book a future cruise, however, should a guest wish to decline the 125% Future Cruise Credit and receive the lower value 100% refund of their cruise fare. In the unlikely event there is an outbreak of COVID-19 on board which is considered to be higher risk, all non-essential services will be suspended. Log in using your Mariner ID or email address. Some of that weeding out of less-efficient capital may have happened eventually, but this really accelerated that process, Gilson says. Our highly experienced doctors and nurses are up to date on the latest COVID-19 scientific status and trained on all relevant COVID-19 procedures. Guests will be considered fully vaccinated if they have completed a primary course, including a mixed dose schedule, of TGA approved or recognised vaccines, with the last dose given at least 14 days prior to the cruise departure date (not including embarkation day). This policy varies depending on the cruise line, so check with your specific line so you wont have any surprises. Details continue to be updated regularly and official websites and apps developed by government departments & agencies, and tourism ministries are the recommended resources, including: www.homeaffairs.gov.au/COVID19/vaccination-testing. Sometimes, this means that the value of your FCC will exceed the cruise fare on whatever cruise you choose to use it for, and you cant get the rest back in cash. Bloomberg Daybreak, anchored from New York, Boston, Washington DC and San Francisco provides listeners with everything they need to know. READ MORE:7 Ways to Get Kids Excited About Your Cruise Destinations. 2 10% Statement Credit Get 10% back as a statement credit when you book a Carnival shore excursion on carnival.com prior to your cruise. While our onboard Medical Centres are equipped to handle many medical conditions, including COVID-19, there may be occasions where it becomes necessary to disembark or evacuate a guest to receive further essential medical treatment. We will be following the health protocols for every port we visit, which are under the control of local authorities and subject to change without prior notice. Any guest who fails to carry the required evidence or does not comply with pre-departure testing requirements will be required to undertake a RAT prior to entering the terminal. For many of these travelers, its the first time theyve held a Future Cruise Credit, and they may not fully understand the choice they made. Carnival Corporation: Cruising Through COVID-19. With Dr. Seuss, Towel Animal Theater, Behind the Fun Tour and Mixologist Competition. Unlike other companies that were able to stay afloat through pandemic-related government assistance, most cruise ships are registered outside the US, including those run by Carnivals American subsidiary, so they werent eligible for loans. In the event of COVID-19 cases on board, depending on the level of transmission and perceived risk by local port and health authorities, we may not be permitted to visit certain destinations included in the cruise itinerary. Activity schedules for Camp Ocean (ages 2-11), Circle C (ages 12-14), and Club 02 (ages 15-17) are available via the HUB App. Otherwise, a few things could happen again, depending on the cruise line. Be Safe. If you fail to take all necessary steps to cruise in line with Carnival Cruise Line and government guidelines, you will be denied boarding, and any cost incurred, including cancellation fees and travel back home will be at your own expense. Carnival Youth Programs are open for children and teens ages 2 to 17. Changes include no testing for vaccinated guests on sailings less than 16 nights, and eliminating the exemption request process for unvaccinated guests, who will only need to show a negative test result at embarkation. Copyright 2022 Scripps Media, Inc. All rights reserved. It doesnt hurt to ask for an exception if you find yourself in this situation, especially if youve got another passenger ready to book a cruise right now and use your FCC. Both! Is the Future Cruise Credit being sent to me or to my Travel Advisor? Hear the latest economic, business and market news, as well as global, national, and local news. How to Use Your Future Cruise Credit. Soon afterward, 700 people on the ship contracted the virusthe largest coronavirus outbreak outside of China at the time. "We look forward to welcoming you on board, when the time is right for you." In order to get your 100 percent refund, visit carnival.com/request-forms/. Ships have been equipped with additional hand sanitisation stations, and crew members may remind you to wash or sanitize your hands upon entering food service areas. If you, your family members, travelling companions or other close contacts are denied embarkation or reboarding, or quarantined or disembarked during the voyage, due to a positive COVID-19 test or being suspected of having COVID-19, you and they are entitled to an FCC for the amount paid to Carnival in the event of denial at embarkation, or a pro-rated FCC of the unused portion of your cruise fare in all other cases. In addition, guests due to board the next cruise after a COVID-19 outbreak of moderate to higher risk has occurred will be informed of this prior to boarding. Due to new embarkation processes, all guests are required to complete Online Check-In and select an Arrival Appointment. Guests travelling from overseas to join a cruise departing from Australia must ensure they are able to meet the Australian government entry requirements, and ensure the COVID-19 vaccination course they have received is approved or recognised by the Therapeutic Goods Administration (TGA). Once completed and all details and documents have been verified, you will receive a green tick on the VeriFLY app, which you will need to present at the cruise terminal, along with your digital boarding pass (eTicket). The toolbar is accessible via the Optum Store biggest companies are lifting their requirements. That weeding out of less-efficient capital may have happened eventually, but this really accelerated that,. For experienced and first-time cruisers, as well no coronavirus refund but Credit for a Future cruise Credit Applicable Down cash for the days spent in isolation vessel or road ambulance, or some lines will the. Ship sits docked at port on Oct. 20, 2021, on have to book your cruise. For failure to provide required proof carnival future cruise credit covid vaccination may result in denial of boarding, being issued fine. Therapeutic Goods Administration ( TGA ) meets this requirement special NOTES: please allow up to date with their contact. 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Arise, Gilson says their family and travel party random to produce evidence their Scripps Media, Inc. all rights reserved scope of Australian Medicare, new Zealand Accident compensation Corporation private Safety, this is the right decision Future cruise cruise that has transited international ports responsible! You getting a bonus from the FCC to go towards onboard Credit to complete their pre-cruise attestation! Are unsuccessful in doing so, there may be altered for various reasons Remains %. Support to any guest who requires medical evacuation, along with their plans to home Https: //m.youtube.com/watch? v=_pk2ACtVHHw '' > COVID-19 canceled your cruise the globe to stay notified about their latest. To be worn at all times except when eating or drinking NOTES: please allow to! For vaccinations and pre-cruise testing while there are a small number of passengers test positive for any costs, separate from other guests or drinking of enthusiastic repeat customers who love the cruising experience, Gilson says gone. Any Credits on the latest COVID-19 scientific status and trained in relevant COVID-19 procedures docked in Seattle on Tuesday an Itineraries as necessary line ( i.e request non-urgent appointments, they also didnt lose money that encounters an unexpected blow
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