(source: https://docs.microsoft.com/en-us/previous-versions/technet-magazine/dn249970(v=msdn.10)?redirectedfrom=MSDN)It's not exactly clear to me but if you do the above steps (re-running the hybrid wizard and adding the HCW TXT verification records) you don't need the external CNAME record (autodiscover.outlook.com) as well anymore?Since autodiscover will use the HCW TXT records to resolve the autodiscover process? The solution is to define AutoDiscover SRV record on internal DNS On the DNS server, click Start, click Control Panel, click Administrative Tools, and then click DNS. To do this, follow these steps: On the Exchange 2010/2013 CAS server, select Start > Run, type %SystemDrive%\inetpub\logs\LogFiles, and then press ENTER. This method is supported and works for customers who may not plan to have their own vanity or custom domain. Answers. Enter your email address and password. Go to Microsoft Support and Recovery Assistant for Microsoft 365 to solve this problem. Select Test E-mail AutoConfiguration. Open the W3SVC1 folder, then open the most recent IIS log file. For help in connecting Outlook to a third-party service, contact your third-party mail provider. On the on-premises Exchange 2010 hybrid deployment server, open Internet Information Services (IIS) Manager. 4. The remote routing address should contain a domain name similar to TenantName.Mail.OnMicrosoft.com. On Microsoft Office Outlook Connectivity Tests select Outlook Autodiscover, and then select, Complete the Outlook Autodiscover form (Email address, User Name and password), then select. After doing this I waited two days (due to o365 retention), but autodiscover still didn't work. About the teams issue, I would suggest you confirm with the Teams side. The other day i decided to change the mx to route all the mails mainly through 365, instantly autodiscover started to fail. Elevated access will be required for many of the steps. (Error Code: 5039), The attendee's server couldn't be contacted. To use the Domain Troubleshooting Wizard in Microsoft 365, follow these steps. On the on-premises Exchange hybrid deployment server, open Internet Information Services (IIS) Manager. In the IIS area, open Handler Mappings. Check that ProxyURL value on AvailabilityAddressSpace configuration matches the InternalURL of the Exchange 2010/2013 CAS Web Service virtual directory. If no, sorry, we cannot resolve this issue by using this guide. Then at the end of February they had a compromise with one of their email accounts so we wanted to implement 2FA for the on-premise accounts, disable the port forwarding that we had in our router for port 443 going to exchange and possibly continue utilizing the on-premise Exchange that they just invested in. It can be an A record or a CNAME record. Internally autodiscover works fine because the devices are domain-joined and use SCP lookup. When I did "Get-FederatedOrganizationIdentifier | fl" on my on-prem server it was disabled ("enabled" was set to False).Also the account namespace was blank and the value for domains was blank. (Error code 5037), How to configure an authoritative time server in Windows Server, Connect Windows PowerShell to the Service, How to troubleshoot issues that prevent a user from viewing other users' free/busy information in Office Outlook 2007 and in Outlook 2010 in Microsoft 365, Video: Troubleshooting Issues with Free/Busy Information in Office Outlook Clients for Microsoft 365, Free/busy lookups stop working in a cross-premises environment or in an Exchange Server hybrid deployment. This topic has been locked by an administrator and is no longer open for commenting. The hybrid setup is a full modern deployment.Internally autodiscover works fine because the devices are domain-joined and use SCP lookup. Connect to the default naming context in Active Directory. Get Exchange related SPNs Step 3. I am curious why have a hybrid system just go full O365? 2: create mailbox in Exchange server which generates an mail user in Office 365. The following screenshot shows an example of the request in the IIS log: If you do not see any entry for exchange.asmx/wssecurity in your on-premises Exchange 2010/2013 hybrid deployment server, the firewall may be pointing to a wrong CAS server, or you may have pre-authentication configured on the firewall. But maybe this is already the issue. For more information about how to do this, see Connect Windows PowerShell to the Service. Like mentioned before, this microsoft article states SRV is not supported in a Hybrid setup: https://docs.microsoft.com/en-us/previous-versions/technet-magazine/dn249970(v=msdn.10)?redirectedfrom=MSDN. Only mailboxes and contacts are allowed. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. In the console tree for InCapital.com domain, expand Forward Lookup Zones, and then right-click the <User Domain>.com Click Other New Records. This object must have the correct remote routing address (also known as the target address) specified. Try to connect to that urel with effected user. Check the IIS logs on the Exchange Hybrid server to verify that the Autodiscover POST request is being received by this server: On the Exchange Hybrid Server, select Start > Run, type %SystemDrive%\inetpub\logs\LogFiles, and then press ENTER. If the DomainName value is missing your vanity domain, run the following command: Determine whether Internet Information Services (IIS) configuration is missing the svc-Integrated handler mapping for the Autodiscover endpoint. This might be a misconfiguration of the AvailabilityAddressSpace. Microsoft doesn't support manually setting up a profile in Outlook for connectivity to mailboxes in Exchange Online in Microsoft 365. But externally autodiscover only works for our primary domain (we use a wildcard certificate for our on-prem exchange). Open the W3SVC1 folder, then open the most recent IIS log file. Hey guys, I have now driven some few hybrid migrations. Click Add A CNAME Record; Please note: Your domain name will be updated with your new CNAME record instantly however it may take 24-48 hours for your DNS changes to propagate worldwide. I have a similar scenario. autodiscover.outlook.com? This causes free/busy to fail. Is the domain name present in the org relationship? Also, Microsoft disallows any users' mailboxes on Hybrid Exchange servers. The onprem Exchange server is only being used for management, SMTP Relay and sending emails via the Pickup folder. In the result pane, select Public Folder Management Console, and then in the action pane, select Open Tool. Use the I need help setting up my Microsoft 365 email in Outlook diagnostic in the Support and Recovery Assistant (SaRA). CNAME : Enter the CNAME record you want to point to. Does anyone know if there are any free training anywhere ? The following screenshot shows an example of the svc-Integrated handler mapping in IIS: If the IIS is missing the svc-Integrated handler mapping, see "Exception has been thrown by the target" error in a hybrid deployment of Microsoft 365 and your on-premises environment. For information about how to fix server time issues, see How to configure an authoritative time server in Windows Server. When it's working I should only have to supply an email address and password and it authenticates through Office 365 and autoconfigures my device for email. Is the External Free/busy present and replicated correctly? Configure my client Access and Mailbox servers for secure mail transport (typical) Choose the optimal internet facing client access server. For information about how to bypass firewall pre-authentication, see Configure Forefront TMG for a hybrid environment. I have all my actual users on O365, but we have some service and shared mailboxes left on premises.". Connect to Exchange Online by using Windows PowerShell. Hi David, The Autodiscover query process you described in the standard process when querying an Office 365 mailbox in a hybrid deployment. autodiscover is pointing to on-prem for our main domain. Mac Mail Autodiscover After knowing the importance of Autodiscover feature in setting up of Office 365 account in Outlook, it should be confirmed first that fault in Autodiscover is responsible for the issues faced by the user So if you've manually deployed the DNS SRV method, you need to make sure that all the previous fail or the autodiscover will not work properly despite your efforts. If Method 1 doesn't resolve the problem, and if you're using a custom domain with Microsoft 365, use the following methods in the order in which they're listed. (Or alternatively you can add the accepted domains through EMS with the following command: Set-HybridConfiguration -Domains secondarydomain1.com, secondarydomain2.com, autod:primarydomain.com)I checked with "Get-HybridConfiguration" and the accepted domains do show up there. I can't manage a mail-enabled SG through EAC, Certificate based authentication for Exchange ActiveSync on-prem through Azure, Can i create a alias in internal AD to point to office 365 SMTP address to relay emails from internal application. Exchange Web Services client library Posts with mentions or reviews of Exchange Web Services client library.. "/> For information about how to troubleshoot common on-premises free/busy issues, see Troubleshooting Free/Busy Information for Outlook 2007. https://<enter domain name>/autodiscover/autodiscover.xml Open this URL on the domain web server and check if the error 600 pops up. Copy the objectGUID value and then paste it in a notepad text file. To verify that the certificate for hybrid mail transport is correctly configured on your on-premises Exchange servers, do the following: On an on-premises Exchange server, open the Exchange Management Shell. Can you repro with an on-premises Exchange 2010 or 2013 mailbox? Determine whether the correct target address is specified on the MEU on-premises. I know this is old, and I might be barking up the wrong tree here, but wouldn't you need to separate your HMA-protected OWA/ECP domains and your AAD-AP protected EAS/Autodiscover domains? The system will check the connection and provide a 'succeeded' message on a clean connection. The Autodiscover CNAME record must exist and must be set up correctly. If you did not use the Hybrid configuration wizard, the domain name should reflect the remote routing domain that you have selected. Login or To better understand how Hybrid Free/Busy is supposed to work, review the following flowcharts. The following screenshot shows an example of the Autodiscover POST request on IIS log: If you do not see any entry for Autodiscover in your on-premises Exchange hybrid deployment server, the firewall may be pointing to a wrong CAS server. If nothing breaks then I guess it will not be needed and would be better to not be accessible remotely.If anyone has any input on this, especially how to get the /rpc/ directory to work with app proxy, I would welcome the feedback.Thanks! Administrators can use the Domain Troubleshooting Wizard in Microsoft 365 or Microsoft Remote Connectivity Analyzer to confirm that the records are set up correctly. Check IIS logs on the Exchange 2010/2013 CAS server(s) to confirm that Web Services request is being received by this server. Use CNAME internally autodiscover -> autodiscover.outlook.com If you test autodiscover connectivity with Outlook client (Test E-mail AutoConfiguration), does ist shows correct url. In hybrid the Autodiscover will be pointing to on-premise Exchange Server. Did you reach out to O365 support if not I would. (AD account hosted on local AD, some mailboxes may be migrated to Exchange online). I was able to solve that issue but my thought was that they would say the same thing about this issue. This test is to verify that you do not have any issues with availability information retrieval within your on-premises environment. (as well as on the exchange online). I have successfully setup Hybrid Modern Authentication with my Exchange 2016 on premises and Office 365. For more information, see Hybrid deployment prerequisites. Probably has something to do with Internal and External Urls too. What I found is that I have to create an app proxy for several exchange directories.The ones for my remote users using outlook and mobile clients arehttps://external-exchange-url.com/autodiscover/ - Allows initial autoconfiguration to beginhttps://external-exchange-url.com/mapi/ - Allows Outlook (Rich Clients) to connect and synchttps://external-exchange-url.com/Microsoft-Server-ActiveSync/ - Allows Mobile Devices (non rich clients) to connect and syncFor the remote users that use web based emailhttps://external-exchange-url.com/owa/ - Allows web based emailhttps://external-exchange-url.com/ecp/ - Allow Back End Exchange Control Panel What I have found though, is that Outlook Anywhere does not seem to work. Hybriddeployments are also much easier using on premise and Exchange Online or Office 365, which can further reduce the required on premise infrastructure. However based on recent events about local Exchange, I would move the autodiscover to Office 365. Your daily dose of tech news, in brief. Choose the public IP address to receive email Choose the transport certificate. Permissions needed for helpdesk to add a O365 mailbox to existing AD arrount? After the correct values are set for these attributes, force directory synchronization to occur, and then try to set up the user's email account in Outlook. If the server time is more than 5-minutes difference from real time, the communications with the federation gateway become invalid. The vanity domain (yourdomain.com) should be present. Setting up as IMAP does work, but requires manual setup whenever they log into a new machine. Every Cloud Mailbox will have a corresponding on-premises object. This way when you lookup the DNS for autodiscover.domain.com it resolves to the CNAME App Proxy had me setup. OutlookAnywhere and Split-DNS are vital for future-proofing your Exchange configuration and making it work properly now, regardless if you use Exchange 2007, 2010, 2013, or 2016. Where should Autodiscover point to - our internal server (does currently) or to 1: new a remote mailbox in Exchange server. In the RCA select the Office 365 tab and check Outlook Autodiscover in the Microsoft Office Outlook Connectivity Tests section. MX is pointing to Exchange Online, we can't change this because we use EOP (exchange online protection) as our spamfilter. Determine whether Internet Information Services (IIS) configuration is missing the svc-Integrated handler mapping for the EWS endpoint. From the Exchange Server 2003 open Active Directory Users and Computers. sign up to reply to this topic. Common issues occur when a value isn't set for one or more of these attributes. Open the W3SVC1 folder, and then open the latest IIS log file. For further troubleshooting, you could run EXRCA to test autodiscover and you will get more details on outlook connection. To use Remote Connectivity Analyzer to test whether Exchange Autodiscover is working correctly, follow these steps: In a web browser, browse to the Microsoft Remote Connectivity Analyzer tool at the following website: Remote Connectivity Analyzer Outlook Autodiscover test. The following is an example of the correct attributes. Use Microsoft Remote Connectivity Analyzer. this will create an associated mailbox in Office 365. From above information, I think you also used those domain name on Exchange on-premises. In addition, based on your description, this issue may be related with proxy application, you could close this app and point autodiscover to office 365 and check if this issue continues. If for example your on prem infrastructure is down due to a ISP outage, clients will still resolve properly. When you view the scheduling assistant do you see hash marks for the cloud user? My gut feeling is that I'm going to have to change my internal and external URI for the Excahnge 2016 on-premise server so that autodiscover can point to office 365 instead. 1. AD accounts are hosted on local AD.The accepted domains are already configured on the onprem exchange. If you have an Exchange hybrid deployment, you can use the Get-RemoteMailbox cmdlet to determine whether the following attributes are set correctly for the user. In the latest IIS log file, search for exchange.asmx/wssecurity. So my assumption is that because I'm using Azure App Proxy to access the /rpc directory which is another proxy, something breaks down, because my exchange connecticity analyzer tests seem to fail on that step.Here's the error I get for thatTesting HTTP Authentication Methods for URL https://external-exchange-url.com/rpc/rpcproxy.dll?514b1a9e-61c0-44cc-bd89-b969c302004c@domain.com:6.The HTTP authentication test failed.---Additional Details---A Web exception occurred because an HTTP 503 - 503 response was received from Unknown.What this means is that my mobile clients will not ask me to sign in via Office 365 Hybrid Modern Authentication and instead asks me for a password in the app. 1 - Run test connectivity tool and we can see autodiscover status is green 2 - re-enable the external MRS proxy and restart IIS 3 - follow article as the below and we are up to step 3, confirm we can see the prompt when trying to access mrsproxy.svc however we received error 400 or 401 after login Can we get "homeMDB" of a disabled AD user (Shared Mailbox)? Apr 29th, 2022 at 1:36 PM. Choose the Exchange server tab and then under the " Microsoft Office Outlook Connectivity Tests " choose the option: Outlook Autodiscover Provide Exchange On-Premise user credentials. If you're using Outlook 2010 or an earlier version, upgrade to the latest version of Outlook. When the Hash marks are returned rest the pointer over them to display the error message. However, if you have an outgoing proxy in your on-premises environment you may have to configure the correct proxy settings. Change the proxyaddress attributes of the account to either have ONE of the SMTP addresses already federated, or add the already existing proxy address namespace present into the federation trust. So I suppose the problem isn't DNS related anymore but something else Because hybrid deployments don't support SRV, we removed the SRV records for these accepted domains. Then Exchange on-premises will help you redirect request to Exchange online to find the correct mailbox. For example, an activity of 9.0 indicates that a project is amongst the top 10% of the most actively developed projects that we are tracking. Select the version of the on-premises Exchange server that matches your environment: The following diagram shows the Exchange 2010/2013 free/busy workflow: The following diagram shows the Exchange 2007 free/busy workflow: The following diagram shows the Exchange 2003 free/busy workflow: Sign in to an on-premises user's mailbox and then try to view the Free/Busy for another on-premises user. This problem occurs for one of the following reasons: This article discusses Outlook 2016, Outlook 2013, and Exchange Online. But externally autodiscover only works for our primary domain (we use a wildcard certificate for our on-prem exchange).The autodiscover A-record (autodiscover.contoso.com) points to our on-prem exchange, which works fine externally. Search for Autodiscover. Check the availability address space to make sure that it has the correct settings. If the Exchange connectivity tests fail for autodiscover, check the on-premises Autodiscover Internet Access configuration. 3. For example, cname .otherdomain.com. (testconnectivity analyzer still gave me errors, see attach)Afterwards I saw that there were no HCW TXT verification records defined to the external DNS for the primary and all additional domains. If the test fails, verify that the Autodiscover service is set up correctly. First, make sure that you enter the correct email address and password on the Auto Account Setup page of the Add New Account Wizard in Outlook. After that, you also need to create DNS lookup zone for those additional domain name on your DC's DNS manager. Back to the issue you described, can you please confirm if the mail clients like Outlook works as expect? Connect to the on-premises Exchange 2010 SP1 or later public folder server. However, we can help you complete other tasks, such as setting up DNS and Autodiscover records (as discussed in Method 2). The Autodiscover service will only work when the IIS Services is active. My thought was to change the public records to O365 (mainly to no longer publish that IP) and leave the internal autodiscover records pointing to on-prem server. " First, point the autodiscover URL to Exchange Online. WarKraft They had just purchased Exhange 2016 in December of 2020 and we just finished the migration in February. Use the following methods to verify that Autodiscover can be resolved from an external source and that the Firewall is open. For more information about how to do this, see Connect to Exchange Online using remote PowerShell. To resolve this issue, run the following command, where the address and port number http://192.168.5.56:8080 is replaced with your server address and port number: Make sure that the time set on your server is not inaccurate by more than 5 minutes. top docs.microsoft.com. The Autodiscover CNAME record for your domain doesn't exist or isn't set up correctly. For more information about syntax and options, see Set-OrganizationRelationship. In hybrid environments, on-premises autodiscover is typically an SCP record pointing to a local Exchange server. Before the hybrid setup we used SRV records for all our other accepted domains. Microsoft Office 365 Autodiscover in an Exchange Hybrid environment Posted by DDoc Solved Microsoft Office 365 Microsoft Exchange We have an Exchange hybrid environment with all our mailboxes residing on Exchange Online. Choose the FQDN or the public ip to send smtp traffic to onPrem servers. Does anyone know if there are any free training anywhere ? If your mailbox server location changes, Outlook is updated accordingly by using the new location of your mailbox server. If the test is successful, Autodiscover is working correctly. If you use those domain names on Exchange online which needed redirect from Exchange on-premises to Exchange online, you need to contain all of them in your certificate as discussed in my first reply. In organizations that use Active Directory synchronization, the. Enter email address, user account and password, enter the verification code and click Perform Test. Run the command Test-FederationTrust -UserIdentity User@company.com -verbose where User is the on-premises user who has issues viewing the cloud user's free/busy information. 2. For more information about how to do this, see the Microsoft TechNet topic Configure the Autodiscover Service for Internet Access. Required fields on exchange hybrid autodiscover not working Exchange 2010 domain autodiscover only works for our domain. 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