Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Please see the full Terms of Service for additional information. Well be available any time you need help with your phone or your service. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. enTouch Wireless provides high-speed broadband service to ACP customers. Lifeline plans and benefits may be maintained without enrolling in the ACP. B10. Only qualified consumers with documentation proving eligibility may enroll. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Click here to check coverage in your area. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Call 1.800.820.3511; Contact Us; ESG. LITTLE ROCK, Ark. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. B11. Yes, unlimited data is really unlimited in states where Unlimited Data plans are available! The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). All . Only eligible consumers may enroll. Your Email Address *. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. All prepaid minutes and payments are generally credited instantly to a Verizon account. conference, chat lines, and premium numbers) are not supported and may be blocked. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Power On the phone. Notice letter of participation in a qualifying state, federal or Tribal Program. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Enter your mailbox number (area code and phone number) . Taxes and fees included with service plan pricing. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. Copy of last year's State or Federal income tax return. ACP is a federal government program operated by the FCC. Black Wireless: Account number is the SIM card number (usually starts with "89014"). Here's a look at all the features you can get with a free Budget Mobile cell phone: Free popular features such as Caller Id, Call Waiting and Voicemail. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. Lifeline plans and benefits may be maintained without enrolling in the ACP. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. 3 consecutive months' worth of your most current pay stubs. Ticket Type *. The ACP monthly service and device discounts are non-transferrable. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Melanie Pinola As a service. BROADBAND DATA. EnTouch Wireless Get a free smartphone from EnTouch Wireless. Online Account Access. conference, chat lines, and premium numbers) are not supported and may be blocked. Please refer to enTouch Wireless Terms of Service for more information. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Unemployment/Workers' Compensation benefits statement. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Box 105561, Atlanta, GA 30348). Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? The ACP monthly service and device discounts cannot be transferred to another household or individual. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Questions? For additional information about broadband speeds, visit, https://entouchwireless.com/internet-transparency/, Customers may have one ACP and one Lifeline benefit per household. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customers use of our service or disproportionally enTouch Wireless network resources. Pick your new T-Mobile plan and phone, either online or in store. Our representatives are excited to help with anything. Place the SIM Card in your device, usually underneath the battery. *All forms of ID must be valid and used before expiration date. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Only eligible consumers may receive ACP discounts. A fairly complete resource we direct customers to can be found on Prepaid Phone News. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. International calling does NOT include text messaging, picture messaging, or video messaging. FIND MY STATE Qualify For Lifeline Free Phone Service Find your state-specific qualifying information here! Click here to enroll today to see if you qualify! Promotional offers may be modified or withdrawn at any time. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Copy of last year's State or Federal income tax return. Videos stream at DVD quality (480p). Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Qualify by Program Medicaid / Medi-Cal SNAP / Food Stamps / CalFresh SSI Veterans Pension and Survivors Benefit + More There are no fees associated with this change. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Your current provider generally responds promptly, but they officially have up to 72 hours to release your number to us (which is out of our control.). The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Not only did he succeed professionally, Bovay also gave . The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Your Name *. Unemployment/Workers' Compensation benefits statement. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. Receives Bureau of Indian Affairs General Assistance; Participates in Head Start (only households meeting the income qualifying standard); Receives Tribal Temporary Assistance for Needy Families (Tribal TANF); or. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. There is a period of time where both your old and new phones will be without service during the port process. You deserve the best phone and the best service! Meets the eligibility criteria for a participating providers qualifying low-income program. Method 1: Check your enTouch Wireless application status online The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Rasta Jeff of St. Clair, US. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Your temporary access token will be sent to the . Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at www.entouchwireless.com/terms-of-service. You will receive great, reliable service! The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . You must opt-in and choose an eligible ACP service plan. Lifeline plans and benefits may be maintained without enrolling in the ACP. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions.
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